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    Guided cyber support

    What happened? Let’s organise it together.

    Choose your issue, share the details and evidence securely, and our team will review your request. Outcomes depend on the platform, bank and competent authority.

    How it works

    Three simple steps

    1. 1Choose your issue and share what happened
    2. 2Upload your evidence privately
    3. 3Track every update from our team live
    Not sure where to start? Talk to us

    01Choose your issue

    Pick the problem closest to yours

    You only answer the questions that matter for your issue, and every status update reaches you live.

    02Checklist

    What you’ll need

    • Contact detailsA working mobile number and email for updates
    • ScreenshotsScreenshots of the account, error or transaction
    • Reference numbersAny bank, platform or cybercrime reference numbers
    • File formatPDF, JPG or PNG. Photos are compressed automatically (max 5 MB per file). Redact what isn't needed

    5–8 min

    That’s all it takes. Track the status anytime from My Complaints.

    Stay safe

    We will never ask for your OTP, UPI PIN, ATM PIN, CVV, net-banking password or screen-sharing access.